Hello! Welcome to the ScalePad Hub, a centralized sign-in and administration portal for ScalePad products.

Follow the steps below to sign in to your Hub account.

Who is the ScalePad Hub for? Partners with active subscriptions to Backup Radar*, ControlMap, Lifecycle Insights, Lifecycle Manager, and/or Quoter.

1. Navigate to app.scalepad.com.
   
    
2. Under Welcome, choose your desired sign-in/sign-up method:
   
   a. Sign in with Google: See Signing in with Google Single Sign-On (SSO) for more details on setting up Google SSO for your Hub account.
   b. Sign in with Microsoft: See Signing in with Microsoft Single Sign-On (SSO) for more details on setting up Google SSO for your Hub account.
   c. Email: Enter the email address associated with your ScalePad account and click Sign in. 
   d. Sign up for free: Choose this option and follow the prompts to create your new ScalePad account.
    
3. Once you're signed into the ScalePad Hub, you can manage your ScalePad Hub account itself, or choose the ScalePad product you would like to manage by clicking the icon at the top left and selecting it under Your Products.
   

Switch between accounts

After accepting invitations to more than one ScalePad account with the same email address, you can use that one sign-in to access each account. In the new Lifecycle Manager UI, open the account menu in the upper left and choose Select Account, then select the account you want to work in. Selecting a client changes your view within the current account; it does not switch accounts.

Client data, product access, and roles follow the selected account. If an expected account is missing, confirm that you accepted its invitation using the same email address. See Multi-tenant access: working across ScalePad accounts.