Set client replacement criteria in the new UI
Client hardware settings let you override the replacement value and maximum replacement age for individual hardware types. Start with the account defaults and change only the types that need a different policy for this client.
- Select the client and open Settings > Hardware.
- Find the hardware type to update.
- Select its Replacement value or Maximum replacement age, enter or choose the new value, and confirm the edit.
- Wait for the client update confirmation and review the row. Repeat only for other types that need an override.
How inheritance works
Types without a client override use the account's replacement criteria. Editing one type creates or updates that client's criteria for that type; it does not switch every type to custom settings. Other types keep their existing values or inheritance.
To return an overridden type to the account defaults, use that row's Reset to the account default action. Reset restores inheritance for that type. Later account-default changes will then apply to it.
Choose values carefully
Replacement values are whole numbers in the displayed currency. 0 is a real zero cost. Disabled for maximum replacement age turns off age-based replacement for that type. Review the resulting budget and replacement plan after changing a policy.
You need access to the client and the appropriate Hardware Settings permission. Reset also requires permission to remove an override. A failed save stays visible on the affected row; correct the error before assuming the change took effect.
These per-type criteria are separate from client warranty-cart defaults, due-soon thresholds, and classic Hardware Lifecycle Report fields. Use the classic instructions below only for those separate controls where they remain available.
For the classic interface, see Configuring client hardware replacement settings — classic UI.
Need help? Contact ScalePad Support.
