Use this article to adjust any sync settings for your Syncro integration in ScalePad.
Navigate to Integrations, and click Syncro.

Only sync devices checked-in

This setting will make ScalePad only sync in hardware assets that have last checked into Syncro, within certain time frames.

1. Select an option from the drop-down menu

   1. Within past 30 days

   2. Within past 60 days

   3. Within past 90 days

   4. All assets (no check-in limit)

2. Click Save SyncroMSP Setup

Select asset types to sync

Selecting the ScalePad Asset Type from each corresponding drop-down menu will map the respective Syncro Configuration Type, to that hardware asset type.

For example, mapping Unmanaged Computers to Workstation means that those assets will show up as workstations in ScalePad.

Sync assets without serial numbers

While we're unable to perform warranty look-ups on hardware assets without serial numbers, there is value to add these assets to your ScalePad account.

1. Check the Include Devices Without Serial Numbers box

2. Click Save SyncroMSP Setup

Previous

• Syncro integration instructions

NEW Join our MSP Power-Ups - Free 15-minute micro-workshops + live Q&A with our Lifecycle Manager experts. Sign up here to reserve your spot.