How to adjust your N-able Passportal sync settings

Randy White
Randy White
  • Updated

Use this article to adjust any sync settings for your N-able Passportal integration in ScalePad. Navigate to Integrations, and select N-able Passportal.

Select asset statuses to sync

Depending on the statuses in your N-able Passportal instance, select the ones that you want to sync into ScalePad. Likewise, clear the types which you would prefer not to sync.

Select Asset Types to Sync

N-able Passportal Asset Types map to hardware types in ScalePad. For each type of asset you want to sync into ScalePad, you'll need to map the Asset Type to a ScalePad Hardware Type.

For example, Laptop, Workstation, and WINDOWS_DESKTOP map to Workstation. Likewise, if you'd prefer not to sync a certain Asset Type, set its mapping to blank.

Sync assets without serial numbers

While we're unable to perform warranty look-ups on hardware assets without serial numbers, there is value in adding these assets to your ScalePad account.

  1. Select the Include Devices Without Serial Numbers box

  2. Click Save N-able Passportal Setup


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Any questions? Reach out to our ScalePad support team by submitting a support ticket.
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