This article outlines how to create custom fields in NinjaOne to enable Two-Way Sync from within Lifecycle Manager.

Create custom fields in NinjaOne

In NinjaOne, custom asset fields enable Two-Way Synchronization of warranty dates.

1. Sign in to NinjaOne with a System Administrator account.
    
2. Within the NinjaOne menu, navigate to Home > Administration > Devices > Device Custom Fields
   You must create two custom Date fields in your NinjaOne account:
   • One labeled Purchase Date
   • One labeled Warranty Expiration Date
      
3. Click the Add custom field button and choose Date.
    
4. In the Add custom field window, enter the following information:
5. In the Custom field, type * dropdown, select Date.
6. In the Label* field, type the following, depending on which custom field you're creating:
   • Purchase Date
   • Warranty Expiration Date
      
7. In the Name * field, use the default entry depending on which custom field you're creating:
   • purchaseDate
   • warrantyExpirationDate
      
8. Leave Custom field is required unselected.
   
    
9. Click Inheritance from the left menu of the modal.
    
10. Enable inheritance for Device, End User, Location, and Organization.
    
     
11. Click Permissions from the left menu of the modal.
    • Set the API Permission to Read/Write.
       
12. Click Submit to create the custom field.
     
13. Repeat steps 3-12 to create the second required custom field.

NEW Join our MSP Power-Ups - Free 15-minute micro-workshops + live Q&A with our Lifecycle Manager experts. Sign up here to reserve your spot.