How to adjust your Panorama9 sync settings

Randy White
Randy White
  • Updated

Use this article to adjust any sync settings for your Panorama9 integration in ScalePad. Navigate to Integrations, and select Panorama9.

Only sync devices checked-in

This setting will make ScalePad only sync in hardware assets that have last checked into Panorama9, within certain time frames.

  1. Select an option from the drop-down menu

    1. Within past 30 days

    2. Within past 60 days

    3. Within past 90 days

    4. All assets (no check-in limit)

  2. Click Panorama9.

Enable Two-Way Sync

  1. Under Enable Two-Way Sync Fields, select the appropriate boxes to enable Two-Way Sync for these fields

  2. When you're finished, click Save Panorama9 Setup

Sync assets without serial numbers

While we're unable to perform warranty look-ups on hardware assets without serial numbers, there is value to adding these assets to your ScalePad account.

  1. Select the Include Devices Without Serial Numbers box

  2. Click Save Panorama9 Setup.


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Any questions? Reach out to our ScalePad support team by submitting a support ticket.
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