Use this article to adjust any sync settings for your Atera integration in ScalePad.
Navigate to Integrations, and select Atera. The following options are available in the Sync data section of the page.
Sync assets without serial numbers
While we're unable to perform warranty look-ups on hardware assets without serial numbers, there is value to adding these assets to your ScalePad account.
Select the Include Devices Without Serial Numbers box
Click Save.
Your sync settings will apply to the next sync. Click Save and sync now to sync immediately.
Limit sync to assets that have checked-in
This setting ensures that ScalePad only syncs in hardware assets that have last checked into Atera, within certain time frames.
Check the Limit sync to assets checked in within the last box (Leave this unchecked to sync all assets)
-
Select an option from the drop-down menu
30 days
90 days
120 days
Click Save.
Your sync settings will apply to the next sync. Click Save and sync now to sync immediately.
| Any questions? Reach out to our ScalePad CS support team by submitting a support ticket. |
 NEW Join our MSP Power-Ups - Free 15-minute micro-workshops + live Q&A with our ScalePad CS experts. Sign up here to reserve your spot. |
Related to
