Lifecycle Manager Pro and Lifecycle Manager X are separate, standalone subscriptions that you can buy for your clients. This article covers buying a new subscription from ScalePad Hub, or adding more licenses to the one you already have.
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Who can use this feature?
For details on how to assign permissions to ScalePad Hub user accounts see Managing ScalePad Hub User access. |
What you're buying
Lifecycle Manager has three tiers: Free, Pro, and X.
- Free doesn't cost anything. A client stays on Free until you assign it Pro or X.
- Lifecycle Manager Pro costs $10 per client, per month. It has a 25-client minimum, and you buy it in blocks of 5 clients.
- Lifecycle Manager X costs $25 per client, per month. It has a 10-client minimum, and you also buy it in blocks of 5 clients.
A client is only ever on one paid plan, Pro or X, never both. Pro and X also have separate minimums, so buying X licenses doesn't count toward Pro's 25-client minimum. If you want both, you need at least 25 Pro licenses and 10 X licenses.
One client can be assigned an X license at no cost. This is separate from any X licenses you buy, and doesn't count toward to 10-license X minimum.
How to buy or add licenses
- Sign into ScalePad Hub at app.scalepad.com and select Billing.
- If you don't have a Lifecycle Manager subscription yet, select See all Products, then select View Plans under Lifecycle Manager. If you already have a subscription, select Manage my plan in the Lifecycle Manager panel instead.
- For each plan you want, use the Number of clients field to set how many total licenses to buy.
You can't go below a plan's minimum, and each step above that adds 5 clients.
- To automatically license new clients as they're added, turn on Auto-provision licenses and choose whether new clients will be assigned Pro or X.
Leave this setting disabled to assign licenses yourself.
- Check the summary at the bottom of the page. It shows your selected licenses, current client count, and monthly subtotal.
- Select Continue to checkout and complete your payment.
After you buy
Buying a license doesn't put it to work on it's own. You still need to assign it to a client.
See Assigning Lifecycle Manager Licenses
FAQ
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Do I need a Pro subscription before I can buy X?
No. Pro and X are independent plans, and you can buy X without ever buying Pro, and vice-versa.
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Can I buy just a few licenses to try it out?
No. X has a 10 client minimum the first time you buy it. You don't need to buy anything to try X though. Every Lifecycle Manager Partner can activate one client on X at no cost.
| Any questions? Reach out to our Lifecycle Manager support team by submitting a support ticket. |
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