ScalePad CS is licensed per client. Buy licenses first, then assign them to the clients you want to use ScalePad CS with.
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Who can use this feature?
For details on how to assign permissions, see Managing ScalePad Hub User access. |
What you're buying
- ScalePad CS costs $25 per client, per month.
- Your first purchase must be at least 10 clients.
- New licenses are billed on your next invoice.
- You can't reduce your number of licenses during your term. To reduce them, contact your Account Manager.
- If your subscription includes add-ons, such as Playbooks, adding ScalePad CS licenses adds the same number of add-on licenses.
If you're using the ScalePad CS client included at no cost, that client uses one of your paid licenses once you buy ScalePad CS.
If your account already has Lifecycle Manager licenses, you can add more of them the same way you add ScalePad CS licenses. Lifecycle Manager licenses can't be bought for the first time.
How to buy ScalePad CS for the first time
- Click your account name in the upper left corner of any page, then click Account Settings.
- Click Licenses in the left navigation panel.
- Click Upgrade.
- Choose how many clients to license. You must choose at least 10.
- Complete checkout.
How to add more licenses
- Click your account name in the upper left corner of any page, then click Account Settings.
- Click Licenses in the left navigation panel.
- Click Upgrade. The Manage licenses page opens.
- In Licensed clients, enter the total number of licenses you want, or use + to add one at a time.
- Click Add to add the licenses.
- Review the change, the added cost, and your new monthly total, then confirm.
You can't go below your current number of licenses on this page. To reduce your licenses or buy a different product, contact your Account Manager.
If you can't buy licenses online, your account may have online purchasing turned off, or be managed by a parent account. Contact your Account Manager to add licenses.
After you buy
New licenses aren't assigned to any client until you assign them. See Assigning ScalePad CS licenses.
| Any questions? Reach out to our ScalePad CS support team by submitting a support ticket. |
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