Hello there! Follow the steps below to update your ScalePad Hub account billing information.
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Who can use this feature? • Administrator users. • Users with Manage Billing permissions. |
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Note: • We accept (🇺🇸 USD and 🇨🇦 CAD) Visa, MasterCard, American Express, Discover, JCB, and Diners Club credit cards. • We don't support direct debit or Single Euro Payments Area (SEPA). • If you're interested in ACH transfers, talk to your sales representative to see if this is an option for your account. |
- Log in to your ScalePad Hub account and select
Menu > Manage your account.
- Click Billing.
- Click Edit billing info.
- Update your billing information as needed and click Save Billing Info to save your changes.
Updating the Payment method
- Click Change card on the ScalePad Hub billing settings page.
- Enter the required details:
- Card number
- Expiry date
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Security code
- Click Save.
Managing invoice notifications
Invoice notifications can be configured to be sent directly to the logged-in email address, or to another email (for example, your accounting team).
- In the Notifications section, enable the types of notification you would like to receive:
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Email
Receive notifications directly to your email. -
In apps
Receive notifications in-app -
Push
Receive push notifications
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Email
- Select the email address for email notifications:
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Me
Receive emails to your email address (currently logged-in user) -
Another email
Enter another email address in the textbox to have invoice notification emails sent to another email address.
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Me
- Click Save.
And that's it! Your changes will take effect on your next renewal date.
| Need to customize who you'd like your invoices to be sent to? Reach out to our support team. |
| Any questions? Feel free to check out our Hub FAQ and/or Hub FAQ for Quoter, or reach out to our friendly, neighborhood support team by submitting a support ticket. |
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