Deleting a User

Olivia McCormack
Olivia McCormack
  • Updated

Hello! In this article, we'll walk through the steps for deleting a user in the ScalePad Hub.

Who can use this feature?
• Administrator users.
 

Note: Deleting a user removes them from the system completely and revokes all product access. This action is not reversible. To restore a deleted user, you'd need to start from scratch and re-add them by following the steps in Creating a New User.

If you'd like to temporarily revoke product access instead, check out Deactivating a User.

 
  1. In your ScalePad Hub account, navigate to the Members menu.
    Members menu.png

  2. Click the Edit button.png Edit button next to the user you'd like to delete.
    Click the Edit Button.png

  3. Scroll down and click Delete this member.
    Click Delete this member.jpg

  4. Click Delete member. Note: This action is not reversible.
    Click Delete member.png

You're done! Your selected user will be completely removed from the system and will no longer have access to any ScalePad products.

Make a mistake? To restore a deleted user, you'll need to start from scratch and re-add them by following steps in Creating a New User.

 

Any questions? Feel free to check out our Hub FAQ and/or Hub FAQ for Quoter, or reach out to our friendly, neighborhood support team by submitting a support ticket.

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