Managing Multi-Factor Authentication for Your Users

Olivia McCormack
Olivia McCormack
  • Updated

Hello! In this article, we'll walk through the steps for enforcing and removing multi-factor authentication (MFA) for all your ScalePad Hub account users (including your own account).

Need to manage multi-factor authentication for just your own account? See Managing Multi-Factor Authentication for Your Own Account.

 

Enforcing MFA for Your Users

Enforcing MFA for Your Users

  1. In your ScalePad Hub account, navigate to the Members menu.
    Members menu.png

  2. Under Security, click Set up multi-factor authentication.
    Invite Members.png

  3. Open your authenticator application and scan the QR code that appears in your ScalePad account. Then, enter the code from your authenticator application and click Set up multi-factor authentication to connect your account.
    Set up multi-factor authentication pop up.png

  4. You've now enforced MFA for your own account. Click Require for all users to enforce MFA for all your account users.
    Require for all users.png

  5. Confirm by clicking Require multi-factor authentication.
    Require multi-factor authentication for all members.png

 

Removing MFA for Your Users

Removing MFA for Your Users

  1. In your ScalePad Hub account, navigate to the Members menu.
    Members menu.png

  2. Under Security, click Stop requiring.
    Stop requiring.png

  3. Confirm by clicking Stop requiring. Note that this will not disable the requirement for your own account. See Disabling MFA for Your Own Account if you'd like to stop requiring MFA for your own account.
    Stop requiring multi-factor authentication for all members.png

 

Any questions? Feel free to check out our Hub FAQ and/or Hub FAQ for Quoter, or reach out to our friendly, neighborhood support team by submitting a support ticket.

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