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Troubleshooting
Learn how to solve challenges related to your hardware and data management in these support articles

How to contact ScalePad
Invalid email and/or password after entering MFA
How to map your hardware asset types
How to mark retired hardware assets as inactive
How to ensure all assets are syncing from RMM tools
How to ensure all assets are syncing from PSA and documentation tools
How to remove conflicting hardware asset data
Resolving unexpected gaps between warranty coverage dates