You can use this article to adjust sync settings for your Hudu integration in ScalePad Lifecycle Manager.

Navigate to Integrations, and select Hudu.

Two settings can be adjusted for your Hudu integration:

  1. Enable Two-Way sync fields in Lifecycle Manager

  2. Sync assets without serial numbers


Enable Two-Way Sync Fields (Optional)

Please note that if the associated custom fields are not created in Hudu, enabling the associated option will not update these custom fields by writing back to Hudu.

  1. In the Enable Two-Way Sync Fields section, select the Purchase Date to enable Two-Way Sync for this field.

  2. Select the Warranty Expiration Date to enable Two-Way Sync for this field.

  3. Click Save Hudu Setup.


Sync assets without serial numbers

While we're unable to perform warranty look-ups on hardware assets without serial numbers, there is value in adding these assets to your Lifecycle Manager account.

Although we don't perform warranty lookups directly on assets without serial numbers, you're able to manually enter end dates for them and we do report on their OS status too.

We always recommend having all assets synced to your account to ensure you have a complete picture of your assets under management. This ensures that every team member has the full insights needed to consult and service each client effectively.

Additional value

  • reporting on all of your managed assets

  • possible software insights information (depending on integration)

  • surfacing of critical issues and alerts

  1. Select the Include hardware assets without serial numbers box

  2. Click Save Hudu Setup.


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