Use this article to adjust any sync settings for your N-able Passportal integration in Lifecycle Manager. Navigate to Integrations, and select N-able Passportal.
Sync assets without serial numbers
While we're unable to perform warranty look-ups on hardware assets without serial numbers, there is value in adding these assets to your Lifecycle Manager account.
Select the Include Devices Without Serial Numbers box
Click Save N-able Passportal Setup