In some cases, you may want to make a manual edit on a hardware asset for reporting purposes. With our in-app edit, you can do this.
Note: If you have Two-Way Sync enabled on any of your integrations, ScalePad Lifecycle Manager will push manually-edited dates back into your system(s).
Manual edits remain fixed unless reversed
For example, If you manually edit the expiry date on a hardware asset, then have its warranty renewed, Lifecycle Manager will not update the expiry date until you undo the in-app edit.
How to manually edit devices in-app
Follow these steps:
Navigate to your Hardware page and select the hardware asset that you'd like to edit
Click the Edit Info button
Select the appropriate box for each field you want to change, and make your edits
Hiding Hardware assets from reports
Selecting the optional Hide hardware asset checkbox hides the asset from showing up in your reports. Valid scenarios to hide an asset include:
Excluding assets from reports while keeping the asset active in your integrations
Hiding items from your RMM import that you don't want to see in reports
Old systems that still remain in your system that cannot be removed/archived
Hidden assets, Insights, and DMI
Insights and DMI should reflect a realistic assessment of your client's environment, so hidden assets count towards any applicable insights and your DMI score.
Hidden assets are identified as such when the asset details are viewed. Assets are only flagged as hidden once you've clicked the Save button. See the How to identify and view hidden assets in your account article to view all hidden assets in your account.
Hiding assets vs asset counts
Once you've made your edits and clicked the Save button, your edits should be complete.