When your hardware asset data syncs into Lifecycle Manager, your integrations may have different purchase and expiry dates to our vendor lookups. In this case, Lifecycle Manager may choose to report your dates in the Final Summary.
When dates conflict, we take action
In order to be cautious with your purchase and expiry dates, this is what Lifecycle Manager does with each conflicting date:
Purchase Date will resolve to the date furthest in the past
Expiry Date will resolve to the date furthest in the future
The date in the Final Summary is used in our automated reporting, and on the Hardware page.
Writing dates back using Two-Way Sync
In order to write dates to an integration using Two-Way Sync, they need to be sourced from a vendor lookup. That said, Lifecycle Manager will not read a date from one of your integrations and then write it into another integration.