Your Hardware console is where you'll find everything you need to know about each and every hardware asset under your management. Navigate here by clicking Hardware in your left-hand navigation bar.
Click into a hardware asset from your Hardware console to view specific details, such as a summary of its warranty information or to extend coverage.
Hardware value
This is the estimated hardware replacement value of your current assets. The figure is based on your Hardware replacement settings.
Hardware assets
This is the total number of hardware assets under your management. They're divided into Supported, Due soon, Overdue, and Unknown. See the following table for definitions:
Hardware Asset Status | Definition |
Supported | This asset is currently under warranty |
Due Soon | This asset is currently under warranty, but the expiry date is within your Due soon threshold. |
Overdue | This asset is no longer under warranty. We recommend our warranty coverage to extend its warranty, or hardware replacement. |
Unknown | There is no warranty lookup data available for this asset. |
Search filters
Use the search filters to narrow down what you're looking for. Whether you're looking for a specific hardware asset, or a list of workstations with an unsupported OS, the search filters are useful.
Search Filter | Function |
Search bar | Enter any string of text to return any matches. |
Replacement status | Filter your results by hardware replacement status. |
Type | Filter your results by hardware type. |
Serial | Filter your results by those with or without Serial Numbers. |
OS status | Filter your results by OS status. |
Integrations | Filter your results by integration. |
Applicable issues | If you have any active items on your Issues page, filter your results based on those issues. |
Warranty availability | Filter your results by warranty availability. |
Hidden assets | This filter is only applied to the asset list view when clicking the number of hidden assets on the lower-left corner of the hardware asset list view. You can toggle between Visible assets and Hidden assets. |
Hidden assets, Insights, and DMI Insights and DMI should reflect a realistic assessment of your client's environment, so Hidden assets count towards any applicable insights and your DMI score. |
Sharing data
Connect members with specific data, filtered views, or other valuable insights through the Share search button that enables members to message other members with the same page details. To do this:
Set the filtered view you want to share
Click the Share search button to display the Sharing filtered asset views screen
Download hardware asset data
Take your data offline by downloading your filtered view into a spreadsheet. To do this:
Set up your filters as per above
Click the blue arrow icon on the right-hand side of the screen
As long as you have added an RMM integration to ScalePad Lifecycle Manager, additional asset information is available in the downloaded spreadsheet. The additional information is: Processor Manufacturer; Processor Model; Memory (GB); and Storage (GB). |
Now that we've covered the Hardware console in detail, check out the Software console to learn more about your clients' software assets, ensuring they're in top shape.