This article provides instructions on how to integrate N-able Passportal to Lifecycle Manager. Access to the N-able Passportal API requires a valid API Access key ID and Secret access key in Passportal.

Prerequisites

The following is required for integrating N-able Passportal with Lifecycle Manager:

  • You must have an N-able Passportal account with enhanced privileges, Superuser or (non-Classic) Administrator level access

  • You must have Administrator user credentials for your Lifecycle Manager account or member permissions of Manage Sync Settings selected


To successfully integrate N-able Passportal with Lifecycle Manager, please follow these steps in each article section:

Integration steps in N-able Passportal

Integration steps in Lifecycle Manager


Integration steps in N-able Passportal

Create API access keys

  1. Sign in to N-able Passportal account as an Administrator

  2. Within the N-able Passportal menu, navigate to Settings > API Keys

  3. From the API Keys Management section, click the Create access key button to generate an API access key and an API secret key.

  4. The generated API credentials appear in the Create access key screen.

    1. The Access key ID is displayed while the Secret access key is initially hidden for security reasons.

  5. Click the Show key button.

  6. Once the keys are generated, take note of the API credentials and copy the Access key ID and Secret access key credentials as you will not be able to retrieve it again.

    1. Use the Copy to clipboard button to copy the Secret access key to the computer's clipboard then store the key in a secure location.

    2. The Secret access key is inaccessible after navigating away from this page.

The Secret access key is only viewable in the Create access key dialog. After closing this dialog, the Secret access key is no longer accessible.

Delete an API access key ID

In case you forget your API credentials, simply return to the API Keys Management page and generate new API credentials.

We recommend removing any API Access keys that are no longer required or known to someone who has left your company.

  1. Log into your Passportal dashboard

  2. Within the N-able Passportal menu, navigate to Settings > API Keys

  3. Review the Access key id list. This includes when the key was Created and Last used along with its current status.

  4. Click the Delete button (trash can) against the key(s) you wish to remove.

Deleting API keys is permanent. Clicking the Delete button (trash can) removes access altogether as you will not be able to recover the keys at a later time.

When adding the N-able Passportal integration to Lifecycle Manager, you will need to add the API key and API Secret Key to the N-able Passportal integration page.


Integration steps in Lifecycle Manager

Add N-able Passportal API credentials to Lifecycle Manager

  1. From Lifecycle Manager, navigate to Integrations and click the Add integration button.

  2. The Add integration page will open. Select N-able Passportal.

  3. Enter your Access key ID (API Key) and API Secret access key (API Secret) into the N-able Passportal add integration page.

  4. Select the N-able Passportal Datacenter on the N-able Passportal add integrations page.
    The N-able Passportal Datacenter is shown in the URL while logged into N-able Passportal.

  5. Click Save N-able Passportal Setup.

When you click Save N-able Passortal Setup, Lifecycle Manager performs a full sync. When finished, you should be able to view your assets in your account.


What's next

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