Use this article to adjust any sync settings for your Pulseway PSA integration in ScalePad Lifecycle Manager. Navigate to Integrations, and select Pulseway PSA.

Only sync assets checked-in

This setting will make Lifecycle Manager only sync in hardware assets that have last checked into Pulseway PSA, within certain time frames.

  1. Select an option from the drop-down menu

    1. Within past 30 days

    2. Within past 60 days

    3. Within past 90 days

    4. All assets (no check-in limit)

  2. Click Save Pulseway PSA Setup

Enable Two-Way Sync

  1. Under Enable Two-Way Sync Fields, select the appropriate boxes to enable Two-Way Sync for these fields

  2. When you're finished, click Save Pulseway PSA Setup

Sync assets without serial numbers

While we're unable to perform warranty look-ups on hardware assets without serial numbers, there is value to adding these assets to your Lifecycle Manager account.

  1. Select the Include hardware assets without serial numbers box

  2. Click Save Pulseway PSA Setup


Did this answer your question?