Use this article to adjust any sync settings for your NinjaOne integration in ScalePad.

Navigate to Integrations, and select NinjaOne.

Only sync devices checked-in

This setting will make ScalePad only sync in hardware assets that have last checked into NinjaOne, within certain time frames.

  1. Select an option from the drop-down menu

    1. Within past 30 days

    2. Within past 60 days

    3. Within past 90 days

    4. All assets (no check-in limit)

  2. Click Save NinjaOne Setup.

Sync assets without serial numbers

While we're unable to perform warranty look-ups on hardware assets without serial numbers, there is value to adding these assets to your ScalePad account.

  1. Select the Include hardware assets without serial numbers box

  2. Click Save NinjaOne Setup.


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