This article provides instructions on how to integrate N-able RMM to ScalePad.
Administrator user credentials for N-able RMM and ScalePad or member permissions of Manage Sync Settings selected are required to add an integration to ScalePad.
Operating System version reporting Note that when using N-able RMM with SAM enabled, N-able RMM doesn't report on Operating Systems build versions. This is a known issue in the N-able API as it does not provide the OS version numbers. |
Integration steps in N-able RMM
Sign in to N-able RMM as an Administrator
Head to Settings > General Settings > API
If the API Token is blank, click Regenerate
If it's not blank, head to step 3 as the existing token is likely in use by some other system
Fill out your email address and click the Email Token button
You'll receive an email confirmation from N-able RMM containing your:
API Server Hostname
API Token
Integration steps in ScalePad
Enter the API Server Hostname and API Token on the add integration page
Click Save N-able RMM Setup
When you click Save N-able RMM Setup, ScalePad performs a full sync. When finished, you should be able to view your hardware assets in your account.