This article provides instructions on how to integrate N-able N-central to ScalePad.

Prerequisites

The following is required to add an N-able N-central integration to ScalePad.

  • You must have Administrator user credentials for your N-able N-central account

  • You must have Administrator user credentials for your ScalePad account or member permissions of Manage Sync Settings selected

N-able N-central MFA Requirement

The N-able N-central API does not support multi-factor authorization (MFA), so it is not possible to use the N-able N-central integration if the user has MFA enabled.

To successfully integrate N-able N-central with ScalePad, please follow these steps in each article section:

Integration steps in N-able N-central

Integration steps in ScalePad


Integration steps in N-able N-central

Create a ScalePad integration role and user

  1. Sign in to N-able N-central with your Administrator credentials

  2. From the top-level menu, navigate to Administration > User Management > Roles

  3. Click the Create Role button.

  4. Under Roles, create a new role for use with the ScalePad integration that has the following permissions:

    1. In Configuration > Monitoring, set Service/Tasks to Read Only

    2. In Devices > Devices View, set All Devices to Read Only

    3. Click Save to save the new role.

  5. Under User Management > Access Groups, click Add > By Customers

  6. From the Create Access Group - By Customers screen, select the following:

    1. Enter a Name for a new access group

    2. Select the Propagate to all new Customers/Sites check-box to ensure the access group continues to include all future customers/sites

    3. Select the Customers/Sites check-box to select all current customers/sites

    4. Click Save to save the new group

  7. Under Users, create a dedicated ScalePad integrator user account

    1. From the Users screen, click the Create User button and fill in the required information

    2. Under the Roles tab, click the Assign Roles button, select this user to the access role created in Step 4 and click Assign

    3. Under the Access Groups tab, click the Assign Access Groups button, select this user to the access group you created in Step 6 and click Assign


N-able N-central Multi-Factor Authorization Requirement

Enable API user account

We recommend making the dedicated ScalePad integration user account an API-only account, so it will not require multi-factor authorization.

  1. From the Users screen > User Details > User Information, select the MFA Not Required checkbox.

  2. Under the API Access tab, select the API-Only User checkbox.

  3. Once you’ve assigned this user to the role, the access group, and adjusted the security access you previously created, click Save.

Access Type

Enabling the API-Only User will allow access to N-central APIs, but it will not allow access to the N-central user interface.


Integration steps in ScalePad

Add N-able N-central user credentials into ScalePad

  1. From ScalePad, navigate to Integrations and click the Add integration button.

  2. The Add integration page will open. Select N-able N-central.

  3. Enter your Username, Password, and N-central Server Hostname on the N-able N-central add integrations page

  4. Click Save N-able N-central Setup

Professional Network license
In order for us to sync your network hardware assets (e.g. firewalls) from N-central, you will need to have the "Professional Network" license assigned with the hardware assets inside N-central

When you click Save N-able N-central Setup, ScalePad performs a full sync. When finished, you should be able to view your hardware assets in your account.


What's next

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