This article provides instructions on how to integrate Syncro to ScalePad.

Master User credentials for Syncro and Administrator user credentials for ScalePad, or member permissions of Manage Sync Settings selected, are required to add an integration to ScalePad.

Full-time agent to generate API Key
For the integration to sync properly, please ensure the user that you use to generate the API Key is a full-time agent.

Integration steps in Syncro

  1. Sign in to Syncro as the Master User

  2. Navigate to your Profile, and copy the API Key

Integration steps in ScalePad

  1. Enter the API Key and your Hostname into the add integration page

    1. Your hostname should look something like scalepad.syncromsp.com

  2. Click Save Syncro Setup

When you click Save Syncro Setup, ScalePad performs a full sync. When finished, you should be able to view your hardware assets in your account.


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