Use this article to adjust any sync settings for your Kaseya VSA integration in ScalePad. Navigate to Integrations, and select Kaseya VSA.


Only sync devices checked-in

This setting will make ScalePad only sync in hardware assets that have last checked into Kaseya VSA, within certain time frames.

  1. Select an option from the drop-down menu

    1. Within past 30 days

    2. Within past 60 days

    3. Within past 90 days

    4. All assets (no check-in limit)

  2. Click Save Kaseya VSA Setup


Enable Two-Way Sync

  1. Under Enable Two-Way Sync Fields, check the appropriate boxes to enable Two-Way Sync for these fields

  2. When you're finished, click Save Kaseya VSA Setup


Sync assets without serial numbers

While we're unable to perform warranty look-ups on hardware assets without serial numbers, there is value to add these assets to your ScalePad account.

  1. Check the Include Devices Without Serial Numbers box

  2. Click Save Kaseya VSA Setup.


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