Use this article to adjust any sync settings for your Kaseya VSA integration in ScalePad. Navigate to Integrations, and select Kaseya VSA.
Only sync devices checked-in
This setting will make ScalePad only sync in hardware assets that have last checked into Kaseya VSA, within certain time frames.
Select an option from the drop-down menu
Within past 30 days
Within past 60 days
Within past 90 days
All assets (no check-in limit)
Click Save Kaseya VSA Setup
Enable Two-Way Sync
Under Enable Two-Way Sync Fields, check the appropriate boxes to enable Two-Way Sync for these fields
When you're finished, click Save Kaseya VSA Setup
Sync assets without serial numbers
While we're unable to perform warranty look-ups on hardware assets without serial numbers, there is value to add these assets to your ScalePad account.
Check the Include Devices Without Serial Numbers box
Click Save Kaseya VSA Setup.