This article provides instructions on how to integrate Kaseya VSA to ScalePad.
Administrator user credentials for Kaseya VSA and ScalePad or member permissions of Manage Sync Settings selected are required to add an integration to ScalePad.
All communications must run over HTTPS / port 443
A valid hostname and certificate is needed on the server
Software version reporting
Note that when using Kaseya VSA with SAM enabled, Kaseya VSA doesn't report on all software build versions. It only reports software versions for Operating Systems and Security products.
We're looking at enhancing our integration to be able to remove this limitation.
Integration steps in Kaseya VSA
Sign in to Kaseya VSA
Create a new Kaseya VSA user, preferably named scalepad.
Create a new custom Kaseya role and apply it to the newly-created integrator user
We recommend using the System/ Master scope, along with the minimum role permissions to ensure all your organization's sync to ScalePad.
Kaseya VSA Master vs System role/scope
Minimum permissions to custom Kaseya role
The minimum permissions you can apply to the custom Kaseya role is as follows:
View Individual data
Integration steps in ScalePad
Enter your credentials on the add integration page
Enter your Kaseya Server Hostname
Select your Company Name Mapping option from the drop-down menu
Click Save Kaseya VSA Setup.
IP whitelisting in AuthAnvil settings
To solve this issue, you can configure the IP whitelisting for ScalePad sync servers in your AuthAnvil settings within the VSA admin panel: AuthAnvil > Two Factor Auth > Configure Kaseya Logon. You can request ScalePad's IP Whitelist by email: email@example.com.
As soon as you have whitelisted ScalePad's sync servers, you will be all set up for a successful Kaseya VSA integration. Additional information on Requesting ScalePad's IP Whitelist can be found here.
When you click Save Kaseya VSA Setup, ScalePad performs a full sync. When finished, you should be able to view your hardware assets in your account.