Use this article to adjust any sync settings for your HaloITSM integration in ScalePad.
Navigate to Integrations, and select HaloITSM.
Enable Two-Way Sync
In Enable Two-Way Sync Fields section, check the appropriate boxes to enable Two-Way Sync for these fields.
Select the Warranty Expiration and/or Purchase Date to enable Two-Way Sync for this field.
Click Save HaloITSM Setup.
Sync assets without serial numbers
While we're unable to perform warranty look-ups on hardware assets without serial numbers, there is value to adding these assets to your ScalePad account.
Select Include hardware assets without serial numbers (optional)
Click Save HaloITSM Setup.
