Use this article to adjust any sync settings for your Datto BCDR integration in ScalePad. Navigate to Integrations, and select Datto BCDR.

Only sync devices checked-in

This setting will make ScalePad only sync in hardware assets that have last checked into Datto BCDR, within certain time frames.

  1. Select an option from the drop-down menu

  2. Click Save Datto BCDR Setup.

Sync assets without serial numbers

While we're unable to perform warranty look-ups on hardware assets without serial numbers, there is value to adding these assets to your ScalePad account.

  1. Select the Include Devices Without Serial Numbers box.

  2. Click Save Datto BCDR Setup.


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