Use this article to adjust any sync settings for your Barracuda MSP Managed Workplace RMM integration in ScalePad. Navigate to Integrations, and select Barracuda MSP Managed Workplace RMM.


Only sync devices checked-in

This setting will make ScalePad only sync in hardware assets that have last checked into Barracuda MSP Managed Workplace RMM, within certain time frames.

  1. Select an option from the drop-down menu.

    1. Within past 30 days

    2. Within past 60 days

    3. Within past 90 days

    4. All assets (no check-in limit)

  2. Click Save Barracuda MSP Managed Workplace RMM Setup.


Sync assets without serial numbers

While we're unable to perform warranty look-ups on hardware assets without serial numbers, there is value in adding these assets to your ScalePad account.

  1. Select the Include Devices Without Serial Numbers box

  2. Click Save Barracuda MSP Managed Workplace RMM Setup.


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