Use this article to adjust any sync settings for your Atera integration in ScalePad.

Navigate to Integrations, and select Atera.

Only sync assets that have checked-in

This setting ensures that ScalePad only syncs in hardware assets that have last checked into Atera, within certain time frames.

  1. Select an option from the drop-down menu

    1. Within past 30 days

    2. Within past 60 days

    3. Within past 90 days

    4. All assets (no check-in limit)

  2. Click Save Atera Setup

Sync assets without serial numbers

While we're unable to perform warranty look-ups on hardware assets without serial numbers, there is value to adding these assets to your ScalePad account.

  1. Select the Include Devices Without Serial Numbers box

  2. Click Save Atera Setup


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