How to resolve sync issue message
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Sync had issues
Sync had issues
How to resolve a 'Sync had issues' message
Randy White avatar
Written by Randy White
Updated over a week ago

Our system encountered some issues with specific assets during the last sync with your integration(s).

How to resolve sync issue message

  1. Navigate to your affected integration(s), and view the complete tally of the affected assets

  2. Clean up the data in your remote systems, using the provided spreadsheet if it helps

  3. Navigate to your ScalePad Lifecycle Manager Dashboard and click Sync now.

Download the spreadsheet
See the full list of sync warnings by downloading the spreadsheet provided on your in-app Issues page. It can help you to clean up your data.

Once you've followed the outlined steps and synced the cleaned-up data into Lifecycle Manager, the sync issue should be resolved successfully.

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