This article describes how Lifecycle Manager can automatically push updated warranty information back into your remote systems.
Note: Lifecycle Manager never pushes dates from one integration into another.
For example, if there's a date present in IT Glue, we will not push it to another integration like ConnectWise Manage.
In-app edited dates If you use our In-app edit feature to manually edit purchase / expiry dates, and you have Two-Way Sync enabled, Lifecycle Manager will push these manually edited dates back into your remote systems. |
Integrations supporting Two-Way Sync
This is a list of integrations that currently support Two-Way Sync with Lifecycle Manager.
How to enable Two-Way Sync
Enabling Two-Way Sync for each integration is as simple as checking a box or two. In the screenshot below, we're using ConnectWise Manage as an example.
Navigate to Settings > Integrations
Select the integration where you'd like to enable Two-Way Sync
Scroll down to the Enable Two-Way Sync Fields (optional) section
Select the respective box(es) to have Two-Way Sync enabled for these fields
Click the Save button at the bottom of the page to apply your changes
Once you've followed the listed steps for your integration(s), Two-Way Sync should be successfully enabled.