When you buy warranties through ScalePad Lifecycle Manager, they are serviced by our ScalePad Warranty Services Team.
We use a meticulously-vetted global network of logistics providers for supply chain/parts management, combined with expert field engineers for the on-site service.
Our US-based help desk is staffed 24/7 with Level 3 engineers to provide analysis, triage, and to dispatch engineers and parts.
Many of our engineers have been doing this for over 20 years.
Our network is 1000+ employees strong, supporting 300,000+ devices in 10,000+ data centers.
Terms of service
For all the fine print on ScaledPad Warranty Services (Server & Networking Devices), please see our ScalePad Warranty Services Terms.
For all the fine print on Workstation Assurance, please see our ScalePad Workstation Assurance Terms of Service.