About our ScalePad Warranty Services Team

Learn about our ScalePad Warranty Services Team and service options

Randy White avatar
Written by Randy White
Updated over a week ago

When you buy warranties through ScalePad Lifecycle Manager, they are serviced by our ScalePad Warranty Services Team.

We use a meticulously-vetted global network of logistics providers for supply chain/parts management, combined with expert field engineers for the on-site service.

  • Our US-based help desk is staffed 24/7 with Level 3 engineers to provide analysis, triage, and to dispatch engineers and parts.

  • Many of our engineers have been doing this for over 20 years.

  • Our network is 1000+ employees strong, supporting 300,000+ devices in 10,000+ data centers.

Terms of service

For all the fine print on ScaledPad Warranty Services (Server & Networking Devices), please see our ScalePad Warranty Services Terms.

For all the fine print on Workstation Assurance, please see our ScalePad Workstation Assurance Terms of Service.

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