While ScalePad Lifecycle Manager already ensures your hardware assets are physically sound, Software Asset Management (SAM) provides you with all the necessary software data you need—all at your fingertips. It's easy to access and requires minimal effort to understand.
From office suites to endpoint protection, we've got a continuously expanding list of supported software assets. Integrate your RMM tool to see which software assets of yours are supported by SAM. Lifecycle Manager consolidates multiple data points from your integrations, meaning you are able to access ready-made customer-facing reports, as well as action-driven insights.
Prerequisites for Software Asset Management
In order to enable SAM, you'll need a supported RMM integration with the credentials necessary to view the appropriate data. Once your RMM is integrated, sync in your software assets.
Supported RMM tools for SAM
ConnectWise Automate REST
Microsoft Endpoint Manager (Single-Tenant)
Microsoft Endpoint Manager (Multi-Tenant)
SAM with Lifecycle Manager means unlimited software assets
As long as you have a Lifecycle Manager subscription, there's no limit to the number of software assets you can manage. This means your subscription is unaffected by the number of software assets.
Software version reporting
Some integrations have limitations on the reporting on all software build versions. Check the specific integration instructions for any known software build versions reporting limitations.
You'll now be able to see a summary of all your clients, showing both hardware and software. See our How to identify client software assets article for more.
Software Summary Report
Similar to our Hardware Lifecycle Report, you have access to client-specific Software Summary Reports. They're available for you to download as a PDF.
Navigate to a specific client, and click the Software Summary Report in the top-right corner of the page. See the Getting started with the Software Summary Report article for more.
Suggest a software provider
If you have connected your RMM tool and would like us to add support for a key software provider, please see our Submitting a feature request article and let us know the software provider or tool you would like to see supported.