This article describes the process of configuring warranty coverage settings for each of your managed clients. These settings are similar to account-level settings, but instead, they are client-specific. This means:

  • You'll only need to adjust your warranty coverage settings once, and they'll apply to every cart for that client.

  • If a client has a preference for when they'd like to renew their coverage, you can specify that in their own due soon settings.

Clicking the Warranty coverage settings for all clients button enables you to set global settings that will apply to all your clients. See How to adjust your warranty coverage settings for additional information.

Warranty cart settings

  1. Turn on the toggle switch to enable custom cart settings for this client

  2. For each hardware asset type, you can set client-specific settings for:

  • Markup percentage

  • Coverage length

  • Service-level agreement option

  • Co-termination

Due soon for warranty coverage

  1. Turn on the toggle switch to enable custom due soon settings for this client

  2. Set the number of days prior to your hardware assets' expiration date, to be recognized as "due soon" for warranty coverage

The Due soon for warranty coverage is reflected in Covered Assets. Only assets expiring with a ScalePad warranty will show up within the number of days specified.


Additional articles to read

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