The Client console is where you'll find all your clients that you manage. You can see potential hardware replacement opportunities, their hardware and software status, as well as 30-day DMI trends.
Navigate here by clicking Clients in your left-hand navigation bar.
Client Summary Report
Clicking the blue Clients Summary Report button downloads a PDF document that provides detailed information as to what you're seeing in the table.
Client
This is the client name to which the subsequent metrics belong to.
DMI score
DMI's objective benchmark is similar to a credit score (between 300 and 850) of your clients' environments.
30-day trend
Shows which clients are on an upward DMI trajectory (improving) and which clients are on a downward DMI trajectory (needing attention) among DMI ranges.
Hardware replacement
The hardware replacement figure is the total hardware replacement sales opportunity for this particular client. The numbers presented in this column are based on your Hardware replacement settings.
Hardware assets
This is the total number of hardware assets for the respective client.
Hardware status
Click the black icon to access a client's Hardware Lifecycle Report
Click the blue icon to access that client's Scheduled Reports settings
Each color-coded line indicates provides an overview of known server and workstation hardware and its potential hardware replacement status at a high level. Click into the client name for more details. Very simply, the color codes identify the following:
Red - hardware asset is overdue for replacement and action is required
Amber - hardware asset is due soon (within 180 days) for replacement and action is required
Green - hardware asset is supported and no action is required
Grey - indicates unknown assets (these assets have no identified warranty expiration date)
Blue - identifies how many operating systems are supported for the identified assets.
Software assets
This is the total number of software assets for the respective client.
Software status
Each color-coded line indicates provides an overview of the software assets found on your hardware assets.